![]() We hope that your experience with Analyzr is smooth sailing, but should you have a question, please refer to the questions and answers below. Contact us with your question or request.This looks like this image (from 10.15 Catalina). You can also, if you choose, give Analyzr "Full Disk Access," though it is not necessary. Please make sure that Analyzr is listed and checked in "System Preferences" -> "Security & Privacy" in any applicable categories, including:.Check the FAQ (below) to see if your question is answered there.If QuickTime Player "converts" the video, save the converted video and import that, as the original will not play in Analyzr. If it doesn't play there, it may be corrupt or incompatible. If a video file won't play, try to play the file in QuickTime Player.Check Analyzr for any free updates and, if available, update to the latest free update.Please restart your copy of Analyzr or restart your Mac.Thank you! Please try these things first: Please take the time to do the basic troubleshooting yourself so that we can better assist you. ![]() Before contact us with your question, please look at the screencasts and the information below. We're happy to provide support, should you need it. ![]() Upgrades from version 1 and 2 are available here. Analyzr 3.2.1 is now available via a free in-app update for all 3.x owners! Download the update manually or "Check for Update" in the app. ![]()
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